(519) 265-1994
membership@cupe3913.on.ca

Benefits – Submitting a Claim

Most frequent questions and answers

You can only see the claim forms once you’ve logged in. They will appear under the Benefits tab.

Eligibility is determined by the bargaining unit of which you’re a member. Members of Unit 1(TAs and GSA-1s) are eligible to claim vision care expenses only up to $300 per academic year (September to August) for themselves, their spouses or partners, and their dependants. Members of Unit 2(SLs) are eligible to claim any expenses under the Income Tax Act 118.2(2) up to $1000 per academic year (September to August) for themselves, their spouses or partners, and their dependants. The most commonly claimed eligible expenses are dental, prescription drugs, vision care, physiotherapy, massage therapy, and chiropractic. Members have benefits coverage up until 1 year after their last work assignment. Unit 1 members are entitled to $300 of mental health benefits. For example, if your last work assignment was Winter 2020, you would have coverage until the end of Winter 2021 semester and the deadline to submit those claims Sept 15th, 2021.

This is done through the claim process itself. We do not currently have a system in place which allows members to register or identify their spouses/dependants outside of the claims process.

A primary coverage provider is an insurance company, benefits plan, or other means of reimbursement that you use first (and before you seek reimbursement from CUPE Local 3913). Your primary coverage provider is likely different depending on the bargaining unit of which you’re a member. Members of Unit 1 likely use the GSA or CSA as their primary coverage provider. All members of Unit 1 have a primary coverage provider unless you are a part-time student in which case you must submit documentation with your claim confirming your part-time status in the current academic semester. You must submit supporting documents that verify that you have exhausted other providers before your claim will be assessed. Members of Unit 2 may have primary coverage through parents, spouses or partners, from the University of Guelph, or another employer. It is just as likely that members of Unit 2 will not have primary coverage from another source. In a situation where CUPE Local 3913 is the only coverage provider for a Unit 2 member no supporting documents are required. Note: Benefits through CUPE Local 3913 are not “secondary” but “supplemental”. This means that any number of other coverage providers must be exhausted before expenses are submitted to the Local for reimbursement.

If you are a part-time student you must submit documentation with your claim confirming your part-time status in the current academic semester. We apologize for this inconvenience but the lists that we currently receive from the Employer do not contain this information and we have no other way of verifying it.

Mail your supporting documents to our office with a short note of explanation, including your email address. We will scan your documents and email them to you so that you can complete your claim.

Benefits – General

Most frequent questions and answers

No. Reimbursement cheques are mailed out shortly after claims are processed (1-2 business days). Your cheque will be mailed to the address you include on your claim form.

For up to date information about the Local’s benefits pool please visit the Benefits Pool page of our website (you must log in to access this page located under the Benefits tab).

Claims from the previous academic year can be submitted up to and including September 15 of the current academic year (if the benefits pool has not been exhausted).

The Finance Committee processes claims on a weekly basis. This means that most reimbursement cheques will be mailed within 2 weeks of the claim submission. Claims which contain errors, missing information, or other issues may take longer to process. Claims will not be processed when the office is closed for holidays (usually from mid-December to the beginning of January).

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