Complete your profile
- Click on the change password link found in the registration email you received through your university email
- Enter the new password. Make it as secure as possible
- Visit the website for your login
- Click on the dashboard button or the icon beside the search field at the top right corner of the website
- Enter your credentials in the login form
- Go to the profile page and scroll down to the end of the page to “personal information”
- Fill in your personal phone number and email
- Save your information
- You are now set to submit a benefits claim
- If you have any problem with the reset link, visit the website and try reset password.
Submit a benefit claim
- Make sure you have finalized your registration through the new website
- Make sure you have your paperwork from GSA showing the amount covered by your health plan and the receipts from the health/dental provider
- Login to the website and visit the “Cupe management” link at the left of the page
- On the “Cupe Management” page setup your dependents if you are Unit 2 and have any dependents in the “Family Tree” tab
- Any dependent added need to be approved by CUPE admin before you can submit any claim for them
- Once ready to submit a claim, please visit the tab “My Claims”
- Select the dependent or your self to whom the claim will be
- Enter the amount requested
- Add any comments such as Dental, Prescription drugs, etc.
- Attach the documents required
- Click submit
- The form will be pending until its processed by the Administration and Finance Coordinator
- Once approved the status will change from pending to approved/processed
- You will receive an email confirming or declining your claim based on the status of your account and the information provided.